Centron's dedication to our customer's success, through quality assurance and proven technology, allows us to form lasting partnerships. Nothing is more important to us than their success and satisfaction.
"The staff at Centron is very professional and know all the shortcuts to save me money. The fact that a branch of the United States Postal Service is within their production facility reduces the lag time between printing and getting my tax bills in the mail. Centron - a wonderful company to partner with"James Stover
"Centron has always been very responsive to our requests. Centron's reliability and service quality has always been excellent - we have had very few problems with our patient statements and when we have, Centron is extremely responsive and helps us solve problems right away. We have been impressed with Centron's ability to come up with creative solutions important to us - we significantly changed our file download structure as we migrated to a new software platform and Centron was very supportive and helpful in that process." Mike Barnell
A Medical Billing Company
"The volume of statements we send through Centron has been as high as 20,000+ per month. We have been extremely pleased with every aspect of their operation. The initial setup was a breeze. We sent a copy of our formats and had proofs back within a day. Any changes we currently need to make are basically a phone call or email away. We get a confirmation of the changes usually within 2-3 hours. If it involves a proof we usually have the proof within 24 hours. We use their FTP site with encryption to send our statements and it could not be easier. Pretty much a drag and drop. I just wish we had found Centron about 10 years earlier. It makes our jobs a lot easier."
An Office Management Company
"We have worked with several direct mail firms over the last few years and are now doing business exclusively with Centron. The reasons are simple, really. Centron has proven to be the most thorough, detail-oriented, and well-organized company we have dealt with. Their client services staff helps keep our annual fund appeals on deadline and on budget. It has been an excellent partnership."
Executive Director of Marketing and Communications
An Illinois University
"We have had the pleasure of working with the good folks at Centron Data Services (CDS) for the past five years. They have consistently delivered our jobs on time and under budget. Two years ago, we took on a new client who had a very complex project. They were using another data services company. After weeks of failed attempts, broken promises and missed deadlines that company threw up their hands and threw in the towel-leaving our client stranded. We called CDS; they came to the rescue! Within two weeks, the project was completed, and the work was flawless. For laser printing, data processing, and mailing services-for projects big or small, simple or complex-I highly recommend Centron Data Services.
They have never let us down, and they are great people to work with."
A Marketing Firm in Texas
"Our experience with Centron has been very beneficial to our internal staff as well as to our physician clients and their patients. Centron produces our statements and secondary paper claims timely and error free. The Centron staff have always been accommodating to any special needs that we have had for statement customization, periodic marketing inserts for our clients, and special reporting required for client cost allocations. Centron provides additional tools and services that produce additional cost savings to our company such as address forwarding and returned mail services and the corresponding reports required to update our databases. We truly feel that Centron is a critical business partner."
Patrick Lukacs, CPA, CHBME
Chief Executive Officer
A Medical Billing Company
"Utilizing Centron was one of the best business decisions we have ever made. Centron's customer service is exceptional. Centron has been with us through many new clients, and a computer system change. They have been able to provide us with the necessary processes to continue our billing cycle uninterrupted. In addition, we now send our Collection Letters to Centron for processing, there by freeing my staff to be focused on the day-to-day operations. We thank them for their continued support."
A Health Care Management Company
"I have worked with Centron Data on a number of projects and mailings over the past ten years and they have always exceeded my expectations. The Centron staff closely watches the fine details allowing me to focus on my job knowing the project is being done well and on time. In my business timing and quality is key - and Centron certainly delivers. Centron cares for our donors as if they were their own, providing me with a degree of comfort others have not been able to provide while offering mail solutions to fit my needs and budget. I can enthusiastically and without reservations support and endorse Centron Data Services."
Associate Vice President for Advancement
A Michigan University
"My company has been using Centron for processing of patient statements and delinquency letters for the past eight years and has found their service and support to be consistently responsive and high quality. Most recently, we have been using Centron's PDF processing and have found it to be an inexpensive way to archive and retrieve exact copies of our customer's statements, when and as needed. This has proved to be a very helpful, additional service now provided to us by Centron."
A Medical Billing Company in Missouri
"The project was well planned and it was easy to see that Centron was experienced and knowledgeable as we worked through preparations for the transition. To date, we have not had one complaint. Billings look great and are on time. Choosing Centron was a decision that made sense for us by allowing us to outsource a time consuming job and streamline our operation."
A Newspaper Publisher
"As a customer of Centron Data Services for the past 7 years, I have nothing but glowing comments for a company that is well managed, and provides excellent customer service. We have gone through numerous forms changes over the years and not once has Centron let me down. I would recommend Centron to anyone looking to out source their printing needs. They are a true business partner."
Executive Vice President, Information Services
A Medical Support Systems Company
"Centron has always been very responsive to our requests. Centron's reliability and service quality has always been excellent- we have had very few problems with our patient statements and when we have, Centron is extremely responsive and helps us solve problems right away. We have been impressed with Centron's ability to come up with creative solutions important to us."
Mike Barnell, CEO
A Practice Management Company
When Centron unveiled their EBP solution, through IPAYX, we were confident Centron had done all of the necessary comparisons and testing to ensure they were providing a quality solution to us. IPAYX's experienced implementation team was critical to us to ensure we had a well thought-out roadmap to help us implement this new solution with our clients. IPAYX's customer service department has also been responsive to our questions and needs as they arise and has made us confident that we can stand behind this product.
A Medical Billing Company